Cashier Job Description

We are looking for a Cashier to serve our customers at the checkout quickly, accurately and politely. You will scan items, take payments by cash and card, handle returns and vouchers, and keep your till balanced and your area tidy. As the last person the customer meets in the store, you play a key part in the shopping experience.

Responsibilities

• Greet customers and serve them quickly and courteously at the checkout
• Scan and bag items, check prices and apply promotions, coupons and loyalty cards correctly
• Process payments by cash, card, vouchers and other accepted methods
• Count change carefully and check banknotes according to store procedure
• Handle returns, exchanges and refunds following company rules and with manager approval when required
• Open and close the till, count the float and balance the cash at the end of the shift
• Report till differences, price errors and system faults to the supervisor
• Support customers at self-checkout areas and answer simple questions about prices and store policy
• Keep the checkout area clean and stocked with bags, receipt rolls and small items
• Follow security procedures and protect cash and customer card data

Requirements

• Basic numeracy and accuracy when handling money
• Courteous, calm manner with customers, including when there is a queue
• Ability to stand for long periods and to repeat the same gestures quickly and carefully
• Honesty and respect for cash-handling rules
• Ability to learn a till and a payment terminal quickly
• Willingness to work weekends, evenings and peak periods
• Good command of the local language to explain prices and procedures

Nice to Have

• Previous experience on a till or in customer service
• Experience with self-checkout systems
• A second language useful for our customers
• Experience explaining loyalty programmes