Warehouse Manager Job Description

We are looking for a Warehouse Manager to run our warehouse operations safely, accurately and on time. You will lead a team of operatives and supervisors, organise receiving, storage, picking and dispatch, and keep stock reliable and costs under control. You will work with transport, purchasing and customer service to keep orders flowing and to improve how the warehouse performs.

Responsibilities

• Lead, schedule and develop warehouse operatives, supervisors and team leaders
• Organise receiving, put-away, storage, picking, packing and dispatch to meet order deadlines
• Ensure stock accuracy through cycle counts, stocktakes and investigation of discrepancies
• Promote and enforce health and safety rules, training and equipment checks
• Monitor KPIs such as picking accuracy, order cycle time and productivity, and act on results
• Plan labour and resources around seasonal and daily workload peaks
• Manage the warehouse budget, including labour, equipment and consumables
• Optimise layout, storage locations and flows to reduce handling and walking
• Work with transport, purchasing, sales and customer service to resolve order and delivery issues
• Manage the warehouse management system and ensure data is accurate and up to date
• Prepare the site for audits, inspections and customer visits

Requirements

• Experience in warehouse operations, including a period of supervising or managing a team
• Strong leadership and people management skills
• Solid understanding of inventory control and warehouse processes
• Good knowledge of health and safety practice in a logistics environment
• Experience with a warehouse management system and spreadsheets
• Ability to plan, prioritise and make decisions under pressure
• Clear communication with operatives, managers and external partners

Nice to Have

• Experience with continuous improvement methods such as lean
• Experience introducing or changing a WMS
• A forklift or materials handling qualification, and a vocational or degree-level qualification in logistics
• Experience with regulated or temperature-controlled goods