Logistics Coordinator Job Description

We are looking for a Logistics Coordinator to make sure goods move on time, at the right cost and with the right paperwork. You will plan shipments, coordinate carriers, suppliers and the warehouse, and solve the problems that inevitably appear along the way. You will be the daily point of contact for customers, colleagues and transport partners about the status of orders.

Responsibilities

• Plan and schedule inbound and outbound shipments in line with customer and production needs
• Book transport with carriers and freight forwarders and follow pickups and deliveries
• Track shipments and proactively inform customers and colleagues of delays
• Prepare and check shipping documents, such as delivery notes, invoices and customs paperwork
• Coordinate with warehouse and purchasing teams on order preparation and dispatch
• Handle delivery incidents, damage and loss claims with carriers and insurers
• Compare freight quotes and help negotiate rates and service terms
• Update the transport management or ERP system accurately and in real time
• Monitor delivery performance and transport costs and report on them
• Suggest improvements to routes, packaging and processes

Requirements

• Experience in logistics, transport or supply chain coordination
• Good knowledge of transport modes and shipping documentation
• Strong organisational skills and the ability to handle several urgent tasks at once
• Comfort with ERP, TMS or WMS software and with spreadsheets
• Clear, calm communication with carriers, customers and colleagues
• Attention to detail and a habit of checking data and documents
• Problem solving attitude and ability to decide quickly

Nice to Have

• Experience with international shipping, incoterms and customs procedures
• A good level of a second language, often used with foreign carriers and suppliers
• A vocational qualification or degree in logistics or supply chain
• Experience in temperature-controlled or regulated goods