Delivery Driver Job Description

We are looking for a Delivery Driver to deliver goods safely, on time and in good condition to our customers. You will load your vehicle, follow a planned route, deliver to homes or businesses and record each delivery accurately. You are the face of the company at the customer’s door, so reliability, courtesy and careful driving matter as much as speed.

Responsibilities

• Check the vehicle before departure and report faults, damage or maintenance needs
• Load, secure and unload goods carefully, checking them against the delivery list
• Follow the planned route and adapt it safely to traffic and unforeseen events
• Deliver goods to customers within the agreed time slots
• Obtain signatures or electronic proof of delivery and record deliveries accurately
• Inform dispatch and customers promptly of delays, failed deliveries or incidents
• Handle returns, damaged goods and refused deliveries according to company procedure
• Keep the vehicle clean and tidy and respect fuel, mileage and cost rules
• Respect traffic laws, driving and rest time rules and company safety procedures
• Represent the company courteously and professionally with every customer

Requirements

• A valid driving licence for the category of vehicle used, with a clean record
• Previous experience in delivery or driving is an advantage, but not essential for every route
• Good knowledge of the local area and comfort with navigation tools or apps
• Ability to lift and carry parcels or goods as required by the role
• Reliability, punctuality and a calm approach to unexpected situations
• Courteous and clear communication with customers
• Basic ability to use a handheld device or phone app for deliveries

Nice to Have

• Experience with a van or a larger vehicle, or with specific goods such as food or furniture
• A professional driver qualification, if the vehicle or route requires one
• A second language useful in your area
• Experience with delivery or route planning apps