Business Analyst Job Description

We are looking for a Business Analyst to help teams turn business problems into clear, well-evidenced solutions. You will gather and analyse requirements, map processes, work with data and make sure what is built matches what the business needs. You will work daily with stakeholders, developers and managers, and your recommendations will shape priorities and investment.

Responsibilities

• Gather, analyse and document business needs through interviews, workshops and observation
• Translate needs into clear requirements, user stories and acceptance criteria
• Map current and target processes and identify inefficiencies and risks
• Analyse operational and financial data to support recommendations and business cases
• Facilitate discussions between business stakeholders and technical teams
• Maintain the backlog and help prioritise work with product or project owners
• Support testing and user acceptance, and help resolve defects and open questions
• Follow up on delivered changes to check that they bring the expected benefits
• Prepare reports, presentations and dashboards for stakeholders and leadership
• Keep documentation accurate and accessible to the teams who use it

Requirements

• Experience as a business analyst, systems analyst or in a similar analytical role
• Strong skills in eliciting and documenting requirements
• Ability to model processes and communicate them clearly
• Working knowledge of SQL, Excel or a BI tool
• Excellent written and verbal communication
• Comfort working with both business and technical audiences
• Structured, curious and rigorous approach to problem solving

Nice to Have

• A recognised business analysis certification
• Experience with agile delivery and tools such as Jira
• Knowledge of our industry or domain
• Experience in a data or digital transformation project