Student Follow-Up for Online Learning
In online programmes the student is alone with a screen. No one sees an empty seat or a tired face, and a learner can stop logging in without anyone noticing. Passisto Students lets a provider hold a short voice interview with every learner and gives tutors a report that shows who is slipping away and why.
The challenges
Invisible disengagement
A learner who stops participating leaves no visible trace beyond declining activity, and by then motivation may already be gone.
Isolation
Without classmates and corridors, learners feel alone, and many never ask for help.
Self-discipline and organisation
Self-paced courses require planning that many learners find hard to keep up alongside work and family.
Large and distributed cohorts
Learners in different time zones and countries make live meetings difficult to schedule.
How it works
- 1
Write the guide
Choose domains such as pace, motivation, technical obstacles, understanding of the content and the support received. Choose the language and the number of questions.
- 2
Add the learners
Import a CSV from the platform, pick learners followed in a previous session or share the QR code. Adult learners consent for themselves.
- 3
The agent runs the interviews
Each learner uses their personal link and speaks from their browser at any hour, in any time zone.
- 4
The tutor approves and acts
Reports per learner, an overview per cohort and the domains least covered help tutors decide who to contact.
Examples of questions the AI agent asks
- How are you managing to fit the course into your week?
- Which part of the course are you finding hardest to follow?
- Have you run into technical problems while following the lessons?
- How motivated do you feel to continue at this point?
- What kind of support from the tutors would help you the most?
What you get
Voice makes it human
A spoken exchange tends to bring out more than a satisfaction form.
Available at any hour
Learners take the interview when they are free, wherever they live.
Dropout risks come up sooner
The tutor sees signs of disengagement before learners disappear.
Tutors focus on people
Reports show where a human contact is most valuable.
Frequently asked questions
Do learners need to install anything?
No. They open a personal link in a browser and speak with the agent. Nothing is installed.
Is it a replacement for tutors?
No. The agent runs the interview; the tutor reads the report and decides what to do. People remain in charge.
Can the interview be held in several languages?
Yes, in French, English, Spanish and Italian. The language is chosen per campaign.
See how it works for your team
Tell us about your context: we will show you the conversations, reports and follow-up that fit it.