Employee Follow-Up for the Public Sector
Public administrations, agencies and local authorities employ people in very different jobs, across many sites and services. Managers are often stretched, and moving between teams or missions can leave employees without follow-up. Passisto People gives each employee a structured voice check-in and gives managers and HR a clear report to prepare their conversations.
The challenges
Many services and very different jobs
Front-line agents, technical staff and office teams do not have the same concerns. A single annual survey rarely captures them all.
Mobility and changing missions
People change service, manager or mission. Their history is scattered, and the new manager starts with little knowledge.
Stretched managers
Team heads handle operations, reporting and requests from above. One-to-one follow-up is the first thing to be postponed.
Sensitive topics and trust
Employees hesitate to talk about workload or tensions with their direct manager. A neutral channel lets them speak more freely.
How it works
- 1
Define the campaign
HR creates a campaign for a department, a service or a group of new arrivals, and picks the template: onboarding, workload and well-being, or retention.
- 2
Employees take part on their own time
Each person receives their login details, signs in to their secure portal and talks with the AI agent from a phone or computer. Nothing to install.
- 3
Reports for managers and HR
The AI generates a structured report with findings by topic. Managers add notes, and HR can read trends across services depending on their access rights.
- 4
A profile that follows the employee
The profile keeps goals and open issues between cycles, including when someone changes service. People decide on every action.
Examples of questions the AI agent asks
- How did your first weeks in the service go, and what would have helped you settle in faster?
- How do you feel about your workload, and is it spread fairly within the team?
- Do you have clarity on your missions and on what is expected of you?
- Do you feel you can raise difficulties with your manager, and are they taken into account?
- What kind of training or mobility would you like to explore in the coming years?
What you get
Follow-up that survives mobility
The employee profile keeps issues and goals visible when someone changes team or manager.
A neutral space to speak
Employees can describe workload or tensions in a structured conversation before the manager meets them.
Time saved for managers
Managers prepare one-to-ones from a report rather than starting from a blank page.
A clear view across services
HR sees themes that come back in several services and can prioritise support where it is needed.
Frequently asked questions
Can we choose who sees the reports?
Yes. Access is role-based: you decide which teams and users can see which people and reports. Check the data protection rules that apply in your country and organisation.
Is the AI used to evaluate employees?
No. Passisto People gathers structured conversations and produces reports. Managers and HR review them and decide; the AI never decides.
Can employees without office computers take part?
Yes. They open a secure link in the browser of a phone or computer. There is nothing to install.
See how it works for your team
Tell us about your context: we will show you the conversations, reports and follow-up that fit it.