AI Candidate Screening for Logistics and Warehousing
Warehouses and transport companies hire operational staff in large numbers, with peaks around sales periods and tight start dates. Many applicants have no polished CV and cannot be reached during working hours. Passisto Hire gives each of them a structured voice interview and gives supervisors a report to read before choosing who to meet.
The challenges
Peaks around sales periods
Black Friday, the holidays and seasonal flows require dozens of order pickers, packers and loaders to be operational within a few weeks.
Applicants hard to reach
Drivers are on the road and warehouse operatives are in shifts or on another site. Calls go unanswered, and a candidate who is never reached takes another job.
Licences, safety and physical conditions
Forklift authorisations, driving licences, working at height, night work and lifting are essential and have to be clarified before anything else, yet CVs are often incomplete on these points.
Reliability and shift fit
Punctuality, respect for safety rules and willingness to work early, late or night shifts decide whether a hire lasts, and a CV does not show them.
How it works
- 1
Create the job and its interview
Start from the position: order picker, forklift operator, delivery driver, loader or shift supervisor. The template covers licences and authorisations, shifts, safety awareness and working in a team.
- 2
Candidates interview from their phone
Each applicant gets a link to their secure portal and talks with the AI agent from a phone, before or after a shift, with nothing to install.
- 3
Supervisors read one report per candidate
Each report shows scores and key answers, including the licences and shifts the candidate states, so the operations team compares candidates on the same criteria.
- 4
People verify and decide
Your team checks documents and authorisations, meets the shortlisted candidates and decides who to hire. The AI never decides on its own.
Examples of questions the AI agent asks
- Which licences or authorisations do you hold, for example driving licence categories or forklift certification, and are they currently valid?
- Which shifts can you work: early morning, afternoon, night, weekends?
- You see a pallet badly stacked in an aisle while other people are working nearby. What do you do?
- Tell me about a time you had to keep up a fast pace for a full shift while staying accurate.
- Have you ever had to follow a safety procedure that slowed you down? How did you handle it?
What you get
Peaks are absorbed faster
The AI agent interviews many candidates in parallel, so a seasonal wave of recruitment does not depend on supervisors' free time.
Essential requirements are clarified first
Licences, shifts and physical conditions come up at the start of the process, which avoids wasted site visits.
Candidates are reachable on their schedule
A driver or night-shift worker takes the interview when they are free, instead of missing the recruiter's call.
Less time lost on first calls
Supervisors and operations managers stay on the floor and read reports rather than running screening calls.
Frequently asked questions
Does Passisto verify driving licences or forklift certificates?
No. The interview collects what the candidate states. Your team still checks the original documents and authorisations, as the rules in your country require.
Can candidates without a computer take the interview?
Yes. Candidates open their secure link in the browser of their phone, with nothing to install. They need a connection and a quiet place to talk.
Can we use it for temporary and permanent roles?
Yes. You create an interview template for each position, whether it is a seasonal order picker or a permanent shift supervisor, and adapt the questions and criteria.
See how it works for your team
Tell us about your context: we will show you the conversations, reports and follow-up that fit it.